Case Study

Explore the our one-stop solutions for diverse customers.

Frequently Asked Questions on Amusement Arcade Games Machine

Q1. Does Funsen' s Arcade game machine have warranty and support?

One-year warranty for non-human damage.

Q2.Does it use a standard power outlet? What is the electricity cost of arcade game machines?

We provide specific plugs according to customer requirements.

Q3.How can I contact FUNSEN staff?

Please contact funsen2025@gmail.com or click here (add a link to ‘Contact Us’).

Q4.How can I find the size of the game machine?

You can check the product details page or contact our sales staff for more information.

Q5.Does FUNSEN provide installation services?

Yes, we offer on-site technical services. Please contact our sales staff for specific details.

Q6.How to maintain arcade game machines?

We provide daily operation tips for our customers. If needed, please contact the relevant salesperson.

Q7.Does FUNSEN provide after-sales technical support?

We offer both online and on-site after-sales services. Our dedicated service group provides online after-sales advice.

Q8.Are arcade video games still popular now?

Video games have always been an essential part of every FEC (Family Entertainment Center). It is recommended to combine traditional and new games to attract players with different interests.

Q9.Are there any new arcade games now?

Please check our product section for new arrivals.

Q10.Does FUNSEN provide any guidance on planning arcade game room revenue?

Yes, we provide services such as project analysis, area division, product selection, and 2D venue design for game rooms. Please contact our sales staff for consultation.

Q11.Why are your prices so high? Are there any discounts for bulk purchases or entire orders?

Our prices are all for brand new, genuine products at fair prices, and we provide comprehensive after-sales service. As an arcade game machine manufacturer, we offer a complete range of products and specialize in providing full-service event planning, with more competitive prices.

Q12.Is the software system stable? Is there a risk of crashes or blue screens?

Our technology is mature and the program runs stably, so there is no risk of the aforementioned failures.

Q13.Can we customize game settings, such as difficulty, game time, ticket price, etc.?

Yes, customers can access the backend to configure it themselves.

Q14.Does the software offer multiple language options? Can it support our local language and currency?

Currently, our equipment is available in both Chinese and English. For other languages and payment systems, please contact our sales staff.

Q15.How long is a single game session? How many players can it accommodate simultaneously? (e.g., two-player racing, multiplayer shooting)

The duration of a game depends on the player’s skill level. It is generally kept to 3-5 minutes. We have single-person, two-person, four-person, and multi-person devices, depending on your needs.

Q16.How appealing is the devices? What unique selling points attract players to make repeat purchases?

Both the aesthetics and the gameplay are top choices for attracting crowds. Our tests show that it not only attracts crowds but also results in high player occupancy rates. It brings foot traffic to your venue while generating high revenue.

Q17.Is the user interface user-friendly? Can both children and adults use it easily?

Our game has a wide target audience, including children as young as 5. It’s simple to play yet still very fun.

Q18.Are your machines genuine? Do you have any other products?

Our store guarantees that all machines are brand new and genuine, with worry-free after-sales service. We have a complete range of products, and some products have not yet been listed. We also provide professional one-stop amusement equipment planning services.

Q19.How much does it cost to ship arcade game machines?

After providing your nearest port or address and selecting the order products, we can check the relevant shipping costs for you.

Q20.Can You become an agent?

Yes, Funsen is looking for agents worldwide. Funsen offers:

Deep customization and development.
Regional protection for agents.
Attractive agent prices.
Training on machine use and after-sales service.

Q21.How is the equipment packaged? Is it packed in wooden crates? Can its safety be guaranteed during long-distance sea/air transport?

We use air bubble film,stretch film and strong wooden frame. Meets export packaging requirements. Ensures products arrive in perfect condition upon delivery to the customer’s country.

Q22.How much does it cost to open an arcade?

The budget depends on the venue size, positioning, product selection, etc. If you already have a venue layout, please contact our sales staff for relevant information. They will give appropriate advice based on your project situation.

Q23.Does Funsen provide any guidance on planning arcade game room revenue?